AJResale · Customer care

Privacy policy

This notice describes the information used by Ajresale Inc (AJResale) in operating ajresale.shop and responding to customer requests.

Information used

If you contact us, we receive the information you choose to send, such as your name, email address, order reference, message, and attachments. When you purchase through a marketplace, we receive the order and delivery information that platform makes available to sellers.

Website visits

This policy website has no account registration, checkout form, advertising pixels, or analytics scripts added by AJResale. Hosting and security providers may process technical information such as IP addresses, browser information, requested pages, and access times to deliver and protect the website.

How information is used and shared

We use customer information to answer questions, fulfill orders, handle returns, resolve issues, maintain business records, prevent misuse, and meet applicable obligations. Service providers involved in hosting, communications, marketplaces, payments, or delivery may process information needed for those services. Information may also be disclosed where required by law.

Third-party services

Shopping links lead to eBay. Its privacy notice governs its collection and use of data. If a separate purchase uses Stripe, Stripe processes payment information under its own privacy notice. Do not send card details or passwords by email.

Retention and requests

Records are retained as needed for the purposes described above and applicable recordkeeping requirements. Contact us to ask about access, correction, or deletion of your information. Available rights and any exceptions depend on applicable law. For data controlled by a marketplace or payment provider, contact that provider directly.

Changes and contact

This notice may be updated as our practices change. Contact us at the email below with privacy questions.